We contact patients for a number of reasons related to their health needs. Much of the contact is by telephone and it is important that you update us when changing land line numbers and/or mobile numbers. We also use text and email as well as the post. Our preference is to use text or email as it is a quick and cost effective method of communication to use.
We do need to have your consent to contact you by text or email. Most contact is made by SMS text.
SMS /Text and Email Contact Consent Form
If you consent to the Practice contacting you by SMS(Text) you could receive the following types of communication:
- Confirmation and reminders of appointments
- Invites (if relevant) to clinics such as Flu, Health Checks, Chronic Disease clinics
- Requests for key information to do with your health
- Messages to call us if we have been unable to contact you by phone
- Links to our website when new services are launched that may be of interest such as the new online consultation facility or links to a survey when we need feedback.
We do not send any information regarding your health such as test results by text unless you expressly ask us to do so and the clinician agrees. If you consent to the Practice contacting you by email you could receive the following types of communications:
- Invites (if relevant) to clinics such as Flu, Health Checks, Chronic Disease clinics
- Links to our website when new services are launched that may be of interest such as the new online consultation facility or links to a survey when we need feedback.
- Our newsletter
