In order to process repeat prescription requests in the most efficient and safest way, we encourage patients to use the online ordering services below
Online Ordering
The NHS App – Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser on your PC by logging in through the NHS website
More information can be found here Getting started with the NHS App
To access your account from this website click on the following link Access your NHS account – NHS (www.nhs.uk)
SystmOnline – SystmOnline Link – Visit our Online Services page on how to sign up.
Email – Send an email to scripts.L83004@nhs.net if you cannot use the above services (Please include name, date of birth and items required)
When you are requesting your items.
Inappropriate ordering places a huge strain on practice resources and staff time, as well as having an adverse impact on community pharmacy and could lead to medicines shortages. Therefore:
Please DO NOT:
- Request repeat medications ahead of normal time
(Your request will not be dealt with any earlier, you should order your prescription no more than 7 working days before you run out of medication)
- Request extra medication
(National guidance from NHS England states that quantities of medication prescribed should be for no longer than is currently prescribed).
- Request New/Infrequently used medication
(If you have had medicines in the past but have recovered sufficiently to have not needed them in the last six months then we will not issue without a full clinical review and then only if deemed necessary)
Please DO:
- Only order what you actually need
- Ensure that you have a Pharmacy nominated to dispense your prescriptions
(Without a “Nominated Pharmacy” the practice cannot send an electronic prescription to a pharmacy to be dispensed).
