Week commencing 15th to 19th February
Our Team took 1625 calls
Which on average is 325 calls a day
Phone lines are open 8:30am until 6:00pm
To enable us to provide the right care and advice during these busy periods, we are asking you to help us.
• Only call before 10:30am if the matter is urgent
• Please request prescriptions by email or our online system. If you are unable to do this, we only accept calls for prescriptions between 11.00am-12.00pm and 3.00pm-4.00pm. If you call outside these times we may politely ask you to phone back. Please visit our practice website for more information including the email address and help to sign up to our online services. www.kingsteigntonmedicalpractice.co.uk
• Please do not call us to ask for a Covid vaccine, we will contact you when your vaccine is due at our local vaccination site in Newton Abbot
• If you have received a letter from NHS England asking you to book your Covid vaccine at a national site please read the letter in full. You do not need to contact us regarding this letter.